April 7, 2020

COVID-19 UPDATE

As this challenging time continues, Alendel Fabrics will continue to be here for you, our customers, as we have been for over 39 years. It is our mission & responsibility to support you in every way that we can. If we stand strong and stand together, we will succeed through this crisis.

Sales
Our dedicated and knowledgeable sales teams are connected and are here for you. They are available to answer questions, present collections via FaceTime or Zoom or Microsoft Teams, and assist you in sourcing for current and future projects. They are also here to listen and talk about your current concerns and unique business situations. Keeping the lines of communication open is so important.

Website & Online Portal
Our website is our online Showroom. Browse by collection, source product, order memos. We are also posting inspiration and education to our Blog, so check back often.

Our customer portal is available through the Login on our main website landing page. This is your pathway to online ordering, stock checks, pricing, order tracking and so much more. These services are available to you 24/7 @ Alendel.com

Social Media
We are increasing our posting frequency to help you stay inspired & focused. We will also share some of the ways that we are staying “sane” through this quarantine with fun projects, apps, and other distractions! Follow alendelfabrics on Instagram, Facebook & Pinterest and look for our weekly newsletter and blog posts.

Customer Service
The Alendel customer service team have all been set up to work from their home offices. It has been a bit of an adjustment, but they have embraced their situation and are here for you. Customer Service can be reached at fabrics@alendel.com or by phone 905.669.1998 or 1.800.387.9968

Credit Department
Should you need to discuss your current credit situation or make a payment please contact our Credit Department credit@alendel.com  or by phone 905.669.1998 ext.227.

Warehouse & Shipping
We have a strong, dedicated crew working to get your orders out the door. We have imposed strict protocols for sanitation & health to ensure that our staff and customer’s health and wellness remain a priority.

We are so proud of our team and our customers for their dedication, commitment, and resiliency.

Stay strong. Stay healthy. Stay safe. We will get through this.

Sincerely,

Your Alendel Team